1/18 RTR 4WD RC Rock Crawler

This policy is applicable to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

SHIPPING COSTS

Shipping costs are calculated at checkout based on the total weight of the items in your order and the destination country or region.

Each product has a preset shipping weight, and the final shipping fee is automatically determined by the combined weight of all items in your cart. Heavier or larger orders may incur higher shipping costs.

For international orders, shipping fees may vary depending on the destination and applicable carrier rates. Any applicable shipping charges will be clearly displayed at checkout before payment is completed.

B. TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY

Transit time for US orders is 3-7 business days, international shipments can be 7-20 days depending on the country.

The order cut-off time will be 12:00 PM Eastern Standard Time every day. Domestic order handling time is 1-2 business days (Monday to Friday).

C. Delivery Terms

We use Yanwen, GOFO, UniUni, USPS, UPS or FedEx carrier to deliver the product.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 12 hours of placing your order at support@brrrrt.com.

E. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations up to 12 PM eastern time (on the date of order), we can make exceptions which should be on CS staff disposal or order status.

If an order has already been dispatched, please refer to our refund policy.

F. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service for a replacement or re-delivery. If the parcel has been delivered without you being present, please contact customer service with next steps.